Account and billing
Credits and pricing
What a credit is, what reference checks cost in packs, how the free first check works, the rules credits follow and how VAT applies.
What is a credit?
A credit is a unit of account. One check uses one credit. Credits are spent when you raise a check and returned automatically when a check cannot proceed.
Pricing
| Pack | Price | Per check |
|---|---|---|
| Single | £9 | £9.00 |
| 10 checks | £85 | £8.50 |
| 25 checks | £199 | £7.96 |
Free first check
Your organisation receives a free credit when it is created — one per company email domain.
Credit rules
- Credits do not expire
- Credits are returned when: the candidate declines consent, consent is withdrawn, the consent link expires, or the employer cancels with no referee contacted
- Credits are not returned once any referee has responded
- Credits are returned when the closing date passes with zero responses
VAT
PreHire is not VAT-registered. Prices are inclusive.
How your answers are used
How PreHire uses your answers as a referee: how they are attributed to you, the checks run alongside them, and how your information is kept private.
Buying credits
How an admin buys credits for reference checks: choosing a pack, paying, receipts, your transaction history and payment methods.